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Key Responsibilities:

• Lead a team of Zoho developers and assign tasks effectively.
• Design, develop, and customize Zoho applications (CRM, Creator, Books, People, Desk, etc.)
• Collaborate with cross-functional teams including UI/UX designers, QA, and product managers.
• Translate business requirements into technical specifications and actionable development tasks.
• Conduct code reviews, ensure coding standards, and manage version control workflows.
• Identify and resolve performance bottlenecks and bugs promptly.
• Implement and oversee CI/CD pipelines and DevOps processes.
• Stay updated with emerging trends in technology and propose improvements.

Skills Required:

• HTML, CSS, JavaScript (ES6+)
• React.js / Angular / Vue.js
• Responsive and mobile-first design principles
• Node.js / Express OR Java / Spring Boot OR Python / Django / Flask
• RESTful APIs
• GraphQL (optional)
• SQL (MySQL, PostgreSQL)
• NoSQL (MongoDB, Firebase, etc.)
• Git, GitHub/GitLab
• Docker
• CI/CD tools (Jenkins, GitHub Actions, etc.)
• Basic knowledge of AWS / Azure / GCP
• Agile (Scrum/Kanban)
• TDD/Unit Testing (Jest, Mocha, JUnit, etc.)

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Key Responsibilities:

• Lead and mentor a team of full stack developers across all phases of the development lifecycle.
• Design, develop, test, and deploy secure, scalable, and high-performing applications.
• Create and manage Deluge scripts and custom workflows
• Integrate Zoho with third-party platforms using REST APIs
• Gather client requirements and translate them into technical solutions
• Review code, troubleshoot bugs, and ensure QA before deployment
• Provide training and support to clients and internal stakeholders
• Maintain documentation for projects, scripts, and integrations
• Stay updated with the latest features and updates in the Zoho ecosystem
• Ensure timely delivery of projects with quality and compliance

Skills Required:

• 4+ years of hands-on experience in Zoho CRM and other Zoho ap
• Strong experience in Deluge scripting
• Proficiency in Zoho Creator, Zoho Flow, and Zoho Analytics
• Experience in Zoho API integrations (REST/SOAP)
• Familiarity with JavaScript, HTML/CSS is a plus
• Excellent problem-solving and analytical skills
• Strong leadership, team management, and communication skills

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Key Responsibilities:

• Build and maintain strong, long-lasting relationships with clients
• Serve as the main point of contact for client queries and feedback
• Ensure client satisfaction and timely resolution of concerns
• Plan and execute targeted email campaigns to existing and prospective clients
• Monitor campaign performance and share reports with relevant stakeholders
• Personalize communication to enhance client response and engagement
• Collect and document client reviews and testimonials
• Conduct periodic follow-ups to gather feedback and identify improvement areas
• Share insights with internal teams for product/service enhancement
• Track client interactions and follow up consistently for engagement or upsell opportunities
• Maintain accurate records of all client communication using CRM tools or internal trackers

Skills Required:

• Bachelor’s degree in Business Administration, Marketing, or related field
• 2+ years of experience in client servicing, relationship management, or similar role
• Excellent written and verbal communication skills
• Proficient in MS Office, email marketing tools (Mailchimp, Zoho Campaigns), and CRM systems
• Strong interpersonal skills and a client-focused attitude
• Ability to multitask and manage time effectively

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Key Responsibilities:

• Configure and customize Zoho CRM, Zoho One, Desk, Creator, Books, and other Zoho apps
• Develop and automate workflows, blueprints, and custom business processes
• Customize reports, dashboards, and modules within Zoho applications
• Integrate Zoho apps with third-party tools via APIs and webhooks
• Analyze existing business workflows and suggest Zoho-based automation solutions
• Leverage Deluge scripting, Zoho Flow, and workflow automation to optimize processes
• Implement Zoho tools for lead management, sales automation, customer service, and finance operations
• Migrate and cleanse data from legacy systems or other CRMs into Zoho
• Develop advanced reports and dashboards using Zoho Analytics and other tools
• Maintain data integrity, security, and implement appropriate user access control
• Provide training to internal teams on Zoho tools, features, and best practices
• Offer timely troubleshooting and issue resolution for Zoho-related challenges
• Stay updated on Zoho platform enhancements and release features to improve business processes

Skills Required:

• Minimum 3 years of hands-on experience with Zoho CRM and related applications
• Proficient in Deluge scripting, API integration, and workflow automation
• Experience customizing modules, layouts, dashboards, and workflows
• Strong understanding of business processes in Sales, Marketing, HR, Finance, and Customer Support
• Familiarity with Zoho Analytics, Zoho Flow, Zoho Sign, and Zoho Mail is a plus
• Strong analytical and problem-solving skills
• Excellent communication, presentation, and interpersonal abilities
• Ability to manage projects independently and collaborate with cross-functional teams
• Good documentation and time management skills
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
• Zoho Certifications (Zoho CRM Certified Consultant or Zoho Creator Certified Developer) preferred
• Prior experience in CRM consulting, SaaS platforms, or ERP implementation is a plus

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